Case Study: Increase Revenue by Decreasing Prices

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A division of a diversified organization develops and manufactures samples of new drugs for clinical trials. This work entails different typical manufacturing problems for the following reasons: Quantity requirements can vary from a few grams to several tons from order to order. The effort of research and development (R&D) is central; new processes have to […]

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Case Study: Improving Recruitment Processes โ€“ Part 2 of 2

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In this case study, a team strives to improve the recruiting process in a large, fast-moving consumer goods company. Part 1 focused on reducing the recruiting cycle time. Part 2 focuses on decreasing the effort required to fill a job opening. The case described here uses total quality management (TQM) to address the problem of […]

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Case Study: Improving Recruitment Processes โ€“ Part 1 of 2

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In this case study, a team strives to improve the recruiting process in a large, fast-moving consumer goods company. Part 1 focuses on reducing the recruiting cycle time. Part 2 focuses on decreasing the effort required to fill a job opening. Rising attrition is a common problem across industries. Tight monthly, quarterly and annual objectives […]

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A Supply Chain Case Study โ€“ Socks Manufacturing: Part 2 of 2

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A socks manufacturing company in India turned to TQM to improve its supply chain. In Part One, the case study describes the process of elminating a significant cost for the company โ€“ delivery delays. This week, Part Two of the case study looks at the broadening of the application of process improvement beyond deliveries. The […]

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A Supply Chain Case Study โ€“ Socks Manufacturing: Part 1 of 2

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A socks manufacturing company in India turned to TQM to improve its supply chain. In Part One, the case study elminates a significant cost for the companyย โ€“ delivery delays.ย Part Two ofย the case study looks at the broadening of the application of process improvement beyond deliveries. A fledgling socks manufacturing company in India was working to […]

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Resource Page: The Basics of Total Quality Management

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One of the most popular search terms on iSixSigma.com is total quality management (TQM). The best TQM references on iSixSigma can be found at the following links: Comments of โ€“ and on โ€“ Dr. James Harrington Debating the Origins of TQM Definition: Total Quality Management Introduction and Implementation of Total Quality Management (TQM) Newspaper Aims […]

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