Tag: sustain

You’ve involved the appropriate stakeholders in the work, done robust voice of the customer work and data analysis, dug into root causes, and developed and piloted a number of promising solutions to the problem. But your efforts haven’t been sustained. Here are three reasons why.

How’s your Lean initiative doing? Is it going great? Or is it starting to lose steam? Or is it clearly failing to meet expectations? Have you given up and gone back to the not-so “good old days” from which you had hoped to escape? These are questions I see a lot of firms both asking […]