Real-Life SIPOC Examples in Manufacturing

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What are some real-life SIPOC applications in the field of manufacturing? While Lean Six Sigma tools and methodologies can be applied to any industry, they truly excel when pointed toward something like manufacturing. When you get right down to it, manufacturing is one of the most complex undertakings a business can undergo. What […]

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Is SIPOC Still Relevant? 9 Alternatives

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Is SIPOC still worth using? Lean and Six Sigma have many tools for improving or designing new processes. You’ll see SIPOC diagrams often touted, but there are other tools where you might find they are better suited for your needs. Today, we’re looking at a few alternatives that might just fit the bill […]

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How to Create a SIPOC Diagram: Step-by-Step Guide

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How do you create a SIPOC diagram? Now, I imagine this is a moot point for many LSS practitioners with any degree of experience. However, this might seem somewhat daunting at first glance for newcomers to the methodology. As such, it certainly helps to take a step back and learn some of the […]

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Why SIPOC Diagrams Are Crucial for Lean Six Sigma Projects

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Why should you start a SIPOC diagram at the start of your Lean Six Sigma Projects? Many facets go into planning and executing a project. The last few years have seen the rise of software-centric methodologies like Agile and DevOps, which have become prominent outside of the tech industry. However, SIPOC diagrams remain […]

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Insights from COPIS for Improved Efficiency

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What does your process look like from 30,000 feet? Your extended process view can be described using COPIS, or customer, output, process, input, and supplier. Letโ€™s get in our balloon and go up.ย 

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The Benefits of Using Flowcharts in Six Sigma Projects

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A flowchart is a diagram of a process, using standard symbols to represent a variety of process activities over a specified timeline.

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Suppliers, Inputs, Process, Output, Customers (SIPOC): Powerful Visualization

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What does your process look like from 25,000 feet up in the air? Your extended process view can be described using SIPOC, or supplier, input, process, output, and customer. Letโ€™s get in our plane and go up.ย 

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Common Mistakes When Using SIPOC

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What are the most common mistakes when using SIPOC? The SIPOC Diagram is one of the most useful tools in your arsenal when it comes to process analysis. It readily allows you and your team to grasp the various elements of a process before diving fully into detail on how everything fits together. […]

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Get Your Team Up to Speed with the SIPOC Diagram

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There are a few different ways you can improve a process in your business. Before you get to work with implementing these changes, it does help to visualize the entire thing. A SIPOC diagram is a highly useful tool for mapping out the steps of a process. Processes and projects are complex, but […]

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Robotic Process Automation

Case Study: Edward Jones Adds Robotic Process Automation with Lean Six Sigma

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In only three years, Edward Jones has realized more than a million dollars in cost avoidance through the use of bots combined with LSS.

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SIPOC: Beyond Process Mapping

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The Six Sigma tool SIPOC (supplier, input, process, output, customer) is used to map processes at a high level. SIPOC diagrams are typically included as a slide in project presentations โ€“ often as a required element of a presentation template โ€“ accompanied by a perfunctory description. Presenters may not know what do with the SIPOC […]

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Mastering the Use of SIPOC

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One of the most popular search terms on iSixSigma.com is SIPOC (suppliers, inputs, process, output and customers), a process mapping tool. The reverse of SIPOC, COPIS (customer, output, process, input, supplier) is also a frequently searched tool. The best SIPOC/COPIS references on iSixSigma can be found at the following links: Better Involvement/Requirements with LURE and […]

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Using the DMAIC Model to Achieve Buy-in

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When project managers begin studying Lean Six Sigma, the first question asked is often, โ€œHow will I get buy-in?โ€ Although the core concepts and methodologies may make sense to project managers, the question of buy-in sometimes overshadows this powerful methodology for process improvement. There are many root causes for why people are reluctant to lend […]

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Harvest Value in Transactional Processes with Lean Six Sigma

Harvesting Value in Transactional Processes with Lean Six Sigma

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While transactional processes might require a different approach, the Lean Six Sigma tools you use are the same. Follow this sequence of five tools to begin fixing your invisible problems before they reach your customers.

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Preventing Conflicts Through Stakeholder Management

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A stakeholder of a Six Sigma project is anyone associated with the project either directly or indirectly. Examples of stakeholders are supervisors providing resources, team members, department heads and employees involved in the process. An up-front analysis of who the stakeholders are and how and when to involve them in the project can prevent potential […]

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Better Involvement/Requirements with LURE and COPIS

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Implementing technology requires stakeholder involvement and good requirement development. When there is a misalignment in those areas businesses and their customers both suffer. LURE and COPIS can clarify perspectives and help avoid misalignment.

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Six Sigma Strategy: Understanding the Customer Process

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Many companies which choose not to utilize Lean and Six Sigma as key components of how they implement change in their organization say it is because the methodologies are too complicated for their business environment. They claim that they do not have the time to build an infrastructure, train Black Belts and Green Belts and […]

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P&R IM Improves Management of Health Treatment Records

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Personnel and Readiness Information Management (P&R IM), Office of the Under Secretary of Defense (Personnel and Readiness), led an in-depth analysis of the Health Treatment Record (HTR) life cycle management process. The HTR is the chronological documentation of medical, dental and mental health care received by a service member during the course of his or […]

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Blending Process Analytical Technology and Six Sigma

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By Terra Vanzant-Stern Manufacturers face numerous challenges within their markets as the number of competitors grows and increasing material costs impact margins. Business methodologies such as Lean Six Sigma working in tandem with industry-specific approaches can increase the opportunity for success. An example of that is in the pharmaceutical industry, where an approach called process […]

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Hocus POCIS: The Magic of the SIPOC Diagram

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The SIPOC (suppliers, inputs, process, outputs, customers) process map is one of the most valuable tools in a Six Sigma professionalโ€™s toolbox. It typically can be completed with the project team in less than an hour, and has a strong tie to the project charter. It also makes previously unknown customers suddenly appear out of […]

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Tools That Complement SIPOC and Help Uncover Details

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A SIPOC (suppliers, inputs, process, outputs, customers) diagram is a standard part of most Six Sigma projects for good reason: It helps a team to pose and answer important questions about customers, suppliers, requirements and dependencies. In many cases a SIPOC table and a simple process map can go a long way in discovering the […]

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Identifying High-Level Requirements Using SIPOC Diagram

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Often times it almost seems as if the people who run a business and the people developing and implementing the information technology (IT) systems for the business do not speak the same language. So it was with a project team that had developed a high-level, future-state process map for a renewal process in the insurance […]

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Improving Lean Six Sigma Process with Lean Six Sigma

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Lean Six Sigma is a process improvement program, a management engineer would say, that is built upon basic industrial engineering techniques. The program combines two ideasย โ€“ Lean and Six Sigma. Lean is a collection of techniques for decreasing the time to provide products or services by eliminating process and time waste. Six Sigma is a […]

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Combining SIPOC with the Cause-and-Effect Diagram

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Six Sigma practitioners strive to find the root causes of defects fast and accurately. One of the tools that provides a good initial view of the process Six Sigma is being used to optimize is SIPOC (supplier, input, process, output, customer). This tool is especially helpful when the improvement project is aimed at a process […]

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