Tag: Sales and Marketing

When you think of Six Sigma, you likely think of manufacturing. But apply the operational excellence methodology to your sales and marketing departments, and an untapped avenue of improvement projects opens up that can increase sales.

The goal in product design or business process engineering is to create products or processes that are insensitive to the sources of variation that inhibit their intended function. The design phase in the product development process is a crucial activity since this is when most downstream production and quality problems are locked-in. As a consequence, […]