Tag: quality management

Quality management is an essential aspect of any business that strives to deliver products and services that meet or exceed customer expectations. The core principles of Quality Management were developed as part of the International Organization for Standardization (ISO) seven principles of quality management. Traditional quality management systems like Total Quality Management (TQM) […]

Achieving world-class quality isn’t something every organization can do, because so much of what makes it possible cannot be taught. It boils down to mindset and certain character traits that some people have, some people don’t. Do you?

With increasing competitive and market pressures, understanding customer requirements and delivering high-quality products, processes and services has never been more important. By implementing a Quality Operating System, you can ensure that quality improvement is every employee’s responsibility and focus.