Tag: process excellence

Understanding process entitlement is essential to Lean Six Sigma practitioners and organization leaders because process entitlement quantifies the best case or optimum process performance without changes to the process.

If you are leading any type of process improvement program, you have probably felt at times like your efforts were yielding less-than-expected results. It is no wonder: the list of possible hurdles to overcome – restrictive organizational structure, politics, stagnant organizational culture, power trips – goes on and on. This interview with Lee Pollock, the […]