Tag: people management

You’ve involved the appropriate stakeholders in the work, done robust voice of the customer work and data analysis, dug into root causes, and developed and piloted a number of promising solutions to the problem. But your efforts haven’t been sustained. Here are three reasons why.

“Before cars, make people.” – Eiji Toyoda, former chairman of Toyota. Jidoka is one of the core principles of the Toyota Production System, one that empowers production workers to stop the assembly line and solve problems at the moment they occur. Jidoka integrates the two guiding pillars of the Toyota Way, “Continuous Improvement” and “Respect […]