Tag: Leadership

ZARA changes its clothing designs every two weeks, offering 11,000 distinct garments annually. In comparison, competitors change their designs every three or four months and produce 3-4,000 distinct pieces. This is fast fashion: the business model of replicating high-fashion, luxury-brand pieces quickly and cheaply, making them available to customers while the trend and […]

Successful initial implementation and ongoing maintenance of process improvements requires overcoming the resistance to change. Green Belts are change agents who need to recognize, understand, and interpret resistance to change and develop skills to manage it effectively. Managing change resistance is often covered in training, yet a primary learning issue facing most organizations […]

TQM, or Total Quality Management, is a management approach that originated in the 1950s and has steadily become more popular since the early 1980s. This approach encompasses the culture, attitude, and organization of a company. Further, it helps to provide customers with products and services that satisfy their needs. However, the culture requires […]

The following are selected highlights of a corporate leadership profile of FLEXcon. The complete article – with more details about Lean application and how the company avoided layoffs during the recession – is available for purchase on the iSixSigma Marketplace. FLEXcon positions itself for growth by embracing Lean at every level More than 50 years […]

Is leadership from the bottom-up better than top-down? How can employees convince and excite their leaders about the opportunities waiting for them with a Lean Six Sigma deployment? The best leadership references on iSixSigma can be found at the following links: Ask the Expert: The Topic – Six Sigma and Employees Developing Change Leadership by […]

Every Six Sigma project and Lean event goes exactly as planned right? There are many reasons for detours during your project journey; unfortunately, many of these are unpredictable. As much as we try to avoid these pitfalls by following established methodologies or hiring experienced project management personnel, it remains clear that some of the best […]

Through Lean Six Sigma projects and an arsenal of tools, Black Belts make change and manage change. But before Black Belts pat themselves on the back for a job well done, they should consider the following: How deep, pervasive and life altering are the initiated change? What mechanisms were put in place to make the […]

As I travel the country for Auburn University, assisting companies with lean implementations, one of the first signs of resistance occurs during the discussion of standards. Just last week, a supervisor said, “the operators feel like standards are painting them into a corner and don’t allow room for dealing with problems.” When I hear this […]

Greetings! This is my first blog for iSixSigma. By way of introduction, I’m on the outreach faculty of Auburn University where I support local industry with leadership coaching and lean implementation services. I look forward to sharing the common goal of continuous improvement and daily learning! As most of you know, Alabama was hit with […]

The first article of this series discussed how many Lean initiatives either fail outright or fail to deliver as planned. Furthermore, that article went on to attribute these shortcomings to four cultural factors. This article explores the second of these cultural factors: Lean Leadership. We will focus on why leadership is critical and highlight the […]

  As many of you know, there are significant differences in Lean Six Sigma Master Black Belt expectations and certification criteria between organizations. Typically Master Black Belt certifications focus on advanced tool knowledge, training/project coaching experience, portfolio management and program leadership to name a few of the most common ones. While I’ve always thought that […]

The first article of this series discussed how a number of Lean initiatives either fail outright or fail to deliver as planned. Furthermore, the first article went on to attribute these shortcomings to four cultural factors: an organization’s purpose, its leadership, how it treats its people and how the organization views continuous improvement. This article […]

Eric Michrowski of TELUS provided an excellent learning session at the iSixSigma Live! Summit & Awards on Tuesday, Feb. 8, at the Doral Golf Resort and Spa in Miami. Michrowski – the Director of the Process Improvement Center of Excellence and Lean Deployment Leader at this full-service, Canada-based telecommunications provider – shared with the audience […]

I have a new saying for the new year: There’s an “L” before lean, and it’s Leadership. I’ve been saying this because I want to emphasize that lean is not the magic bullet that will cure disgruntled employees, overwhelmed staff, and broken processes… without effort from leaders. Over the years, as I have given lean […]

Recently, I had the privilege of viewing several Air Force presentations that introduced lean six sigma methodologies to senior leaders. The training was developed by the University of Tennessee’s, Center for Executive Education. I highly recommend their courses of instruction for any agency moving forward with Lean Six Sigma. I found particularly useful one of […]

Change management is seen as an essential component of many corporate initiatives, such as Six Sigma.Sponsors are identified, consultants are hired, and people are trained and deployed as change agents. Employees seem to embrace the change as demonstrated by their enthusiasm for training and certification, and resistance seems to be under control as few question […]

CBS News recently had a report about “How BMW Deals with an Aging Workforce.” To develop solutions to overcome loss of productivity due to the aging workforce, BMW tested one assembly line by staffing it with workers with an average age of 47, the projected age of the entire workforce in 2017. They made 70 […]

It has been over 5 years since I moved from R&D and manufacturing roles to continuous improvement, both leading projects and supporting Lean Six Sigma deployment. As a CI professional, what I enjoy most is the opportunity to work on the most challenging issues facing the organization, to learn and improve myself by practicing the […]

Daniel Goleman, author of Emotional Intelligence wrote, “The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice there is little we can do to change until we notice how failing to notice shapes our thoughts and deeds.” After […]

The “Y” generation is definitely living up to its name. Why, why, why…everything is why these days. It appears that the good old days of say it and obey it are over and behind us. Blind faith leadership is becoming a thing of the past. Personally, I say thank goodness. After all, as Colin Powell […]

Since 2004, Sheriff John Rutherford has being fostering a culture of continuous improvement throughout the Jacksonville Sheriff’s Office (JSO). With over 3000 employees having received initial roll out training, a full fledged division that bears the continuous improvement title, a dedicated steering committee comprised of top level executives to help ensure every project’s success, and […]

Thanks Chief, but you really aren’t in charge…The talk that has to happen. In most organizations there are several layers of decision makers. Each layer has more authority to make decisions than the one before. Military and law enforcement know this to be called, “chain of command.” Several times, I have had a high ranking […]

OK, we’ve got our kaizen team going full speed ahead, and one of the improvements will be to replace the central printer with individual desk printers to avoid interruptions and transportation waste. Workers won’t have to get up and walk to get their forms. Hooray! “But,” one of the workers says, “we like getting up […]

I teach a full-day workshop called “Lean Boot Camp.” It’s an introduction to small-scope projects and tools, the kind you can do as a beginner like 5S and a Waste Walk. I use a phrase that I picked up somewhere: “The lean approach is simply having the ability to see waste, and the courage to […]