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Six Sigma Qualtec Implements Enhanced Financial Reporting Capabilities Into SixNet Business Intelligence System

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Six Sigma Qualtec Implements Enhanced Financial Reporting Capabilities Into SixNet Business Intelligence System

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The Perfect Storm: Building of the Six Sigma Phenomenon

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After more than 15 years, Six Sigma remains a hot topic in the business world with many companies having introduced it or at least considered it. But whether a person is just embarking on the journey or is already a skilled user, they may be wondering how to define Six Sigma in simple terms and […]

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Better Involvement/Requirements with LURE and COPIS

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Implementing technology requires stakeholder involvement and good requirement development. When there is a misalignment in those areas businesses and their customers both suffer. LURE and COPIS can clarify perspectives and help avoid misalignment.

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Rush to Enact Solutions Sabotages a DMAIC Project

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In 2004, a small and relatively young technology company (7,500 employees and an annual revenue of $2 billion) implemented the Public Company Accounting Reform and Investor Protection Act of 2002, or what is usually referred to as the Sarbanes-Oxley Act (SOX). In an effort to be fully compliant the company identified and initiated more than […]

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Free Webcast On Leveraging Balanced Scorecard and Six Sigma to Optimize Working Capital and Cash Forecasting by EMAGIA

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Free Webcast On Leveraging Balanced Scorecard and Six Sigma to Optimize Working Capital and Cash Forecasting by EMAGIA

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Rath and Strong Introduces the First Integrated Lean Six Sigma Road Map in the Most Advanced Approach to Lean Six Sigma Today

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Rath & Strong Introduces the First Integrated Lean Six Sigma Road Map in the Most Advanced Approach to Lean Six Sigma Today

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Meeting ITIL SLAs: MSA for Project Completion Time

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A common service level agreement (SLA) measurement among Information Technology Infrastructure Library (ITIL) practitioners is project completion time, in one form or another. Many use a percent difference measurement between actual and forecasted, others simply subtract the actual completion time from the forecasted completion time. Whatever the final calculation, using the elapsed time between when […]

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Six Sigma Trims Turnover Time for Orthopedic Surgeries

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Orthopedic and neurological spine surgery represents a competitive and profitable business for many healthcare organizations. Expanding this particular service line and ensuring efficiency in the operating room (OR) are among the strategic initiatives at Memorial Hermann Southwest Hospital in Houston, Texas, U.S.A., one of 16 hospitals in the Memorial Hermann system. Surgeons at the hospital […]

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Creativity and Six Sigma: Try Doing Some River-jumping

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Innovation is vital to a company’s growth. Therefore it is sensible to establish a work environment that encourages people to be creativeย โ€“ a prerequisite to innovation. Introducing Six Sigma as a change initiative can help build that creative environment. But creating such a culture from scratch takes time. During the first years of a deployment, […]

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Introduction to Sales Process Improvement Book Released

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“Introduction to Sales Process Improvement” Book Released

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$300K Typical Gain From Design for Six Sigma Projects

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$300K Typical Gain From Design for Six Sigma Projects

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Decision-Making with Cause-and-Effect Analysis and DOE

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Business process improvements, the grail of any company’s operations, translate directly into better profits by cutting costs and increasing competitiveness at the same time. In many cases, business process improvements have accelerating cumulative effects on company profits. If an insurance company, for example, can underwrite policies faster or settle claims faster, it is providing better […]

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Statistics Do Three Things – Describe, Compare and Relate

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Fear of statistics is often a barrier to learning and applying Six Sigma methods. One way to minimize this fear is to remember that only three things can be done with statistics โ€“ describe, compare and relate. Many people are skeptical when they first hear this statement. “It couldn’t be that simple,” they think. However, […]

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Armstrong Receives Inaugural Higher Gear Award

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Armstrong Receives Inaugural Higher Gear Award

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Juran Institute and Wexi, Inc. of South Korea Sign Strategic Alliance Agreement

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Juran Institute & Wexi, Inc. of South Korea Sign Strategic Alliance Agreement

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Work Design and Six Sigma: Improve Jobs and Processes

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The business world keeps revisiting the concept of a high-performance organization, often coining some new phrase or slogan to describe it. Regardless of its newest label or the guru touting its latest incarnation, high performance has virtually always meant achieving a hard-to-sustain combination of six critical elements: High profitability World-class service Accountability Simple workflow Customer-centered […]

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CHARTrunner Control Chart Summary Saves Time, Enhances Analysis

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CHARTrunnerยฎ Control Chart Summary Saves Time, Enhances Analysis

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Process Owners: The Unsung Heroes of Improvement

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Look around a company that has been using Lean Six Sigma for awhile. Listen to the kinds of stories that circulate. Which people are mentioned the most? Likely it is the Black Belt who led a project that saved a million dollars or created a whole new market for a product. Or the Master Black […]

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Let Excel Partnership teach you to Implement Six Sigma Methodology and Become a Six Sigma Black Belt

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Let Excel Partnership teach you to Implement Six Sigma Methodology and Become a Six Sigma Black Belt

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GOAL/QPC and QSU Publishing Announce The Memory Jogger TS 16949:2002

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This pocket-sized resource will assist automotive suppliers in meeting an upcoming deadline to comply with a new international technical specification for quality.

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Practicing what they preach … Six Sigma Instructors update, set leaner standards and expand course offerings

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Practicing what they preach … Six Sigma Instructors update, set leaner standards and expand course offerings

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2006 Six Sigma Excellence Awards: And the Winners Are…

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Last week, the long wait was over for the hundreds of entrants into this year’s Six Sigma Excellence Awards for Europe and the Rest of the World. Following hot on the heels of the North American awards in Miami in January.

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Integrating Project Management into a Six Sigma System

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Manufacturers and transactional firms share a drive to lower costs, reduce cycle time and offer a diverse product mix as they pursue higher profits and an increased market share in a growing global environment. Consumers (those paying for the end product) want products or services that are cheaper, readily available and of a quality that […]

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Every Reason That HR Should Be Involved in Six Sigma

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Human resource (HR) professionals who have a background or education in basic project management have a clear advantage. Being well versed in an improvement methodology, such as Six Sigma, is even a bigger plus. An HR professional who is able to present a business case with a compelling return on investment will be respected. Having […]

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Renew the Commitment to Data-Based Decision Making

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A large corporation recently conducted a competition to identify the organization’s best Six Sigma projects of the previous year. Out of more than a hundred submissions, only one actually validated its improvements with a comparative experiment (z, t, Chi-sq, etc.). What did the rest do? The same thing they did before Six Sigma. The mean […]

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Dr. Soman of General Electric Selected as First Winnerof Crystal Ball Lifetime Achievement Award

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Dr. Soman of General Electric Selected as First Winner of Crystal Ball Lifetime Achievement Award

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PowerSteering Signs Enterprise-Wide Department of the Navy Contract

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PowerSteering Signs Enterprise-Wide Department of the Navy Contract

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iSixSigma Names Finalists for Most Successful Lean Six Sigma Programs and Largest-Breakthrough Improvement Projects

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iSixSigma Names Finalists for Most Successful Lean Six Sigma Programs and Largest-Breakthrough Improvement Projects

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Starwood Hotels and Resorts Tops Best Places to Work List

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Among all industries, upscale hospitality must rank near the top in its attention to customers. Because guest expectations are high, quality is not just a goal, it is the very essence of the business. With nearly 1,000 properties scattered across the globe, Starwood Hotels and Resorts owns some of the worldโ€™s most recognizable hospitality brands […]

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Putting Six Sigma to Work in Business-to-Business Sales

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When the vice president for sales calls a Black Belt in to talk about sales, the natural inclination for the Six Sigma practitioner is to look for the “pain points” and work with a team to define the problem and build a solution. This approach will help transform the sales process, but it may not […]

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Product Development: Orchestrating a Better Vision

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When attending a performance by a symphony orchestra, the audience witnesses a tightly coupled, highly predictable process executed by a high-functioning multifunctional team. This is exactly how product development should be executed. Many similarities exist between an orchestra and the product development process. An orchestra’s “product” is delivered during the performance. The product is the […]

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Change Issues Facing Leaders: Sponsorship

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โ€œChange is inevitable. In a progressive country change is constant.โ€ Substitute โ€œcompanyโ€ for โ€œcountry,โ€ and most people in modern organizations will nod and sigh deeply (although not many will know that the quotation is from British Prime Minister Benjamin Disraeliย โ€“ and that it was uttered back in 1867). Change is inevitableย โ€“ in pursuit of better […]

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Measurement Systems Analysis in Process Industries

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The gage R&R study is the standard tool in the Six Sigma process improvement methodology to evaluate the adequacy of a measurement system with regard to measurement variability. While it is well established and widely used in the discrete manufacturing industry, it is less useful in process industries where the nature of measurements is different, […]

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VOC Loyalty Survey Can Aim Customer Retention Projects

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Retention is a behavior. Satisfaction is a feeling. Loyalty is a measure of the potential for retention. One health plan organization has used the analysis of a simple voice of the customer (VOC) survey to find the drivers and the relationship between loyalty and retention. While a health plan has many opportunities to improve operational […]

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Lean Six Sigma Can Benefit Drug Discovery/Development

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As is true throughout virtually all areas of business across diverse industry sectors, Lean Six Sigma principles and practices applied to research and development (R&D) and product development in the pharmaceutical and biotechnology industries have a dramatic effect on reducing cycle times and the cost of developing new technologies, products, and protocols for research and […]

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New Book Release: What is Six Sigma Process Management? By Rowland Hayler of Pivotal Resources and Michael Nichols of American Express

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New Book Release: “What is Six Sigma Process Management?” By Rowland Hayler of Pivotal Resources and Michael Nichols of American Express

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Black Belt as Mobilizer: Key to Six Sigma Effectiveness

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How does a company measure the effectiveness of a Six Sigma program? Common metrics include: time to the break-even point for the program, project completion rate, total and average financial value of completed Six Sigma projects, and average project completion time. The common element in all these metrics is that they rely on the effectiveness […]

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Instantis Releases New EnterpriseTrack 4.0 Solution

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Instantis Releases New EnterpriseTrack 4.0 Solution

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Help for Practitioners Trying to Understand ANOVA Table

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The analysis of variance (ANOVA) procedure is conducted during the Analyze phase of a Six Sigma project. Assessing results from an ANOVA table can present a challenge making it difficult to understand precisely what conclusions to draw. However, there is an easy way for Master Black Belts to explain to their charges the ANOVA procedure. […]

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George Group Signs on with Decisioneering's Six Sigma Partner Program

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George Group Signs on with Decisioneering’s Six Sigma Partner Program

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Improving Patient Charge Capture at Yale-New Haven

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It is a common problem. Every year, hospitals lose millions of dollars when items used in the course of a patient’s care somehow slip through the system without ever being charged or reimbursed. At Yale-New Haven Hospital in Connecticut, a Six Sigma project team decided to look at the opportunities related to patient charge capture. […]

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Business Process Management for Software Development

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The term “business process management” (BPM) is often encountered in conjunction with Six Sigma and Lean initiatives. Typically it refers to identification of core business processes, assignment of process ownership and definition of measures (and perhaps benchmarks) that indicate the health of a particular process. These measures are often influential in selection of Six Sigma […]

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Define and Control: Bridge Between Business and Project

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Initially Six Sigma process improvement projects followed four phases: Measure, Analyze, Improve and Control. Today, some companies still omit the Define phase because a project’s definition is seen as mainly management work. Following this logic, the same might be true for Control: ensuring that the process improvements are implemented and monitored is only a business […]

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MoreSteam.com Launches New Project Management Course, and Awards PDUs

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MoreSteam.com Launches New Project Management Course, and Awards PDUs

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Black Belt Return on InvestmentHow much can Black Belts save your company?

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How much can Black Belts save your company? This research benchmarks over 800 company data points and shares the hard and soft savings being achieved around the world.

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Organizational CultureExclusive iSixSigma Magazine Research

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Organizational Culture – Exclusive iSixSigma Magazine Research

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Adding Value to Content of Six Sigma Project Charters

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While most Six Sigma project charters address a fairly standard list of issues, two areas critical to the long-term success of projects should be added — how a project might detract from or add to the value a company is providing to its customers.

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Lessons from T.M.I.T.E. (The Most Ineffective Team Ever)

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Effect teamwork does not happen by magic. Becoming a better Six Sigma project team – no matter what the starting point – only takes a little discipline and a lot of practice. Here are some principles help provide the needed structure

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Lean’s Visual Improvements Impact Clinical Operations

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Process improvement teams at Virtua Health system’s 95-bed Virtua West Jersey Hospital Berlin achieve notable results by using Lean to make visual and operational improvements in the emergency department, operating room and central sterile supply.

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Finalists Announced for Prestigious 2006 Six Sigma Excellence Awards

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Finalists Announced for Prestigious 2006 Six Sigma Excellence Awards

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