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Benchmarking is comparing what you do to how other organizations do it.

Businesses should have clear expectations from every procedure, activity and task that happens in their workplace. These expectations can be formalized as process design requirements, which describe the minimum acceptable results from a particular process. Overview: What are process design requirements? Active business managers don’t just let things unfold and develop on their own. Control […]

In statistics, variation is a measure of the dispersion or spread of your process data.

A covariate is a continuous variable that affects a process that is not the direct target of the study. Excluding known covariates from an investigation can lead to skewed or biased results, which can reduce the value of the analysis or even render it worthless for its intended purpose. Accounting for known covariates is crucial […]

SMED or Single Minute Exchange of Dies is a process for reducing changeover time.

Trimmed mean is defined as the mean calculated by trimming 5% data sets from the top and bottom of data sets

An analytical management tool used to develop a basic outline of core processes and help the analysts consider what may go wrong with each step.

In business, your profit will be dependent upon several variables such as material and labor costs. Other variables will also be dependent upon several other independent variables.

While you may not be familiar with the specifics of Z st, you’ve almost certainly heard of it. It’s a measure of the distance between two data points on a distribution curve, and it can be used in many different ways to enhance your understanding of how processes work.

Being able to provide your customers with quality goods and services should be a primary goal of any business. In order to be able to provide quality, inspections need to be part of your process.

Calibration is the act of testing the accuracy of measurement equipment and adjusting it to conform to an independent standard.

Fits are another term for fitted values. A fitted value is a prediction in a statistical model of a mean response value.

Have you ever noticed that, when you observe people doing their job, they may alter the way they work if they know you are looking? That sums up the essence of the Hawthorne Effect.

Change management is defined as the methodological approach a company takes in the implemental change of its internal and external processes.

For every action we take, there is an effect. Some actions may have only one or a few effects, while others can have a multitude. Having an understanding of the effects of actions, as well as what exactly causes them, helps us be mindful of which actions to take.

You might be familiar with a continuous random variable where you can measure something with an infinite number of possible values. But what if your data has only two possible values; good or bad? Maybe we can answer that with a discussion of a binomial random variable.

Knowing when your methods are not the most efficient is an important realization to have. Being willing to improve upon your processes and make them more efficient can be a deciding factor on whether your business is going to survive and thrive. Manufacturers may begin with processes that utilize a more Datsu Chaku method, but should always be working towards a more Chaku Chaku-focused mode of operations.

What is Pugh Matrix? When it comes to finding solutions and improvements in business processes, making a final decision can seem impossible. There are always multiple options for dealing with a situation or problems, which can be paralyzing for leadership. Pugh’s Controlled Convergence, also called the Pugh Matrix, is a numerical method for making tough […]

A collection of educational and research material that outlines a systemic model for companies delivering IT services.

What is a Spaghetti Diagram? A spaghetti diagram is defined as the visual representation of the flow of an activity or process utilized to identify areas that could use improvement. It is unique in that it demonstrates motion work and its associated waste and assists in the quantification of the amount of walking an operator […]

Black noise is a phenomenon that occurs during Lean Six Sigma projects. It often causes confusion and frustration for project managers and team members alike, but understanding black noise can make your projects run more smoothly and efficiently.

Sometimes you have to break something down into the smallest possible pieces before you can make it right. Process mapping is one of the first major steps when adopting six sigma, so it’s something business leaders should learn to love. Depicting workflow and processes in a visual format sets the stage for defining, understanding and […]

Sometimes you have to break something down into the smallest possible pieces before you can make it right. Process mapping is one of the first major steps when adopting six sigma, so it’s something business leaders should learn to love. Depicting workflow and processes in a visual format sets the stage for defining, understanding and […]

Overview: What is a whisker? We need to do a quick review of a box plot before discussing a whisker. The box plot, also referred to as a box and whiskers plot, was introduced in 1970 by American statistician, Dr. John Tukey.  A box plot consists of two parts, a box, and a set of […]

What is Null Hypothesis? Statistical information without context or contrast is meaningless. Anyone looking at a data set can find connections and discover patterns, but they’ll probably end up drawing all kinds of wrong conclusions. That’s why statisticians have to examine the data from two different perspectives and always consider how the information they are […]

You just did some statistical analysis, but your results don’t make sense to you. Did you capture all the variables you needed or is there something you missed? Maybe there is a lurking variable.

The three descriptors that can be used to describe the variation or dispersion of your data are the standard deviation, variance and range. The range is the easiest to calculate, but not the most useful in describing the variation of your data.

You have probably heard of the Pareto Principle and used a Pareto Chart. Since it is one of the 7 QC Tools, let’s explore this topic in a little more detail.

If you wanted to improve the gas mileage of your car, what factors would you look at to do that? How would you measure the impact or effect of those factors? Computing the main effect could answer your question.

The median strip in the road runs down the middle so half the road is on one side and the other half on the other side. Does the statistical median do the same thing? 

What is Critical To Quality? Critical to quality refers to the things necessary for a company to have in place in order to meet the needs of the customer. It is the attribute of a process or service that has a direct impact on its real or perceived quality. The Benefits of Critical To Quality […]

What is Lead Time? Lead time is the amount of time that it takes to get a product or service completed for a customer, from the time of ordering until completion of delivery. A lot of factors can figure into the amount of lead time. Some factors include supplier back-up, other orders that need fulfilling, […]

Dr. Mikel Harry is often credited with adapting the martial art concept of belt rankings to Lean Six Sigma (LSS). The hierarchy of belts indicates the level of training, competency, and acquisition of skills. While different organizations may have different names and colors for the levels of expertise in LSS, the following represents the most […]

The rock band, Queen, celebrated Champions with these lyrics; “We are the champions…. my friends….And we’ll keep on fighting ’til the end….We are the champions….We are the champions….No time for losers….’Cause we are the champions….Of the world.”  Lean Six Sigma also has its Champions. Let’s learn more about them. Role of the Champion While Lean […]

Buffers are basic protection for businesses, but going too big can be a major source of waste.

Does the term Master Black Belt sound pretty impressive? It should, because it is the highest level of achievement and expertise in Lean Six Sigma. Let’s explore the role of a Lean Six Sigma Master Black Belt and how you can attain that pinnacle of success. Role of the Master Black Belt As you can […]

Will having a Lean Six Sigma Black Belt allow you to break bricks and beat up other people? Probably not, but it will help you remove waste, analyze data and improve processes in your organization. Let’s see what a Lean Six Sigma Black Belt does and how you can become one. Role of the Black […]

Lean Six Sigma Green Belt is where your more advanced training and certification begins. If you are already a White or Yellow Belt, you have learned some of the basic concepts of Lean Six Sigma. Green Belt is where your learning really takes off. Role of the Green Belt The hierarchy of Lean Six Sigma […]

You are ready to start your Lean Six Sigma journey but where do you start? White Belt training and certification is the entry point into learning about Lean Six Sigma. Lean Six Sigma White Belt training and certification If your organization is deploying a Lean Six Sigma (LSS) initiative, and you can participate in White […]

Organizations have been deploying and implementing Lean Six Sigma for decades. Yet, there are still many questions on how someone can get formally trained and certified in the tools, methodologies and philosophy of Lean Six Sigma. This article will be the first in a series to answer some of the most common questions about Lean […]

After completing your training and certification for White Belt, your next step might be to advance to Yellow Belt training and certification. Let’s see what’s involved with that. Lean Six Sigma Yellow Belt training and certification As a Lean Six Sigma (LSS) Yellow Belt (YB), you will gain some basic knowledge and learn some skills […]

D-MAGICS is a sub-methodology within Lean Six Sigma for improving processes. It aims to make the DMAIC tool easier to successfully execute by emphasizing the importance of grasping the existence of the problems and realistically sustaining the corrections.

Getting recommendations from others for your Lean Six Sigma training and certification is a good strategy. But given all the variation in available programs, it is a good idea to have a list of criteria to compare your recommendations. Here is a list to get you started. What is the best Lean Six Sigma training […]

Taking Lean Six Sigma training and getting certified will cost you time and money. Is it worth it? Will you earn more money with the additional credential of a Lean Six Sigma belt? Let’s check it out.

If you are being Lean Six Sigma trained and certified by your employer, the cost should not be a concern for you. But what if you must pay for it by yourself? Cost may then be important. Let’s explore the variation in cost for being LSS trained and certified.

Do you like to take classes in a physical classroom or virtually on a computer? This is a significant decision since Lean Six Sigma training and certification can be achieved either way. Let’s examine the plus and minus of each format.

Would you be happy if your doctor received her MD from an unknown and unaccredited medical school? Probably not. What about your CPA or attorney? Again, probably not. For the same reason, your employer wouldn’t be happy with your Lean Six Sigma certification if it was awarded by an unknown organization with a poor reputation […]

There are two steps to earn a martial arts belt. First, you must be trained in the various techniques and then you must demonstrate your skills and knowledge. The same holds true for Lean Six Sigma training and certification. Let’s learn a little more. What is Lean Six Sigma training and certification? In martial arts, […]

If you have an ordered list and the numbers need to be ranked, having ties can make things difficult. Thankfully, there is a simple solution for addressing this.

In business, it is important to know if your company is reaching its potential as far as how much of your product or service is successfully getting to your customers. One way is to look at your throughput and see if there is room for improvement.