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Six Sigma Directory

iSixSigma Announces Alliance with Global Provider of Six Sigma Conferences

Coaching software Six Sigma is always a challenge. Coaches must help to get concepts taught and ingrained, to find the right projects to provide the broadest experience, and to balance the participants’ “real job” with Six Sigma study and work.

In many Six Sigma projects, practitioners use traditional voice-of-the-customer techniques to find the specifications clients seek. But to get the full picture, they should also try a set of data-gathering methods known as corporate ethnography.

In order to successfully deliver service to customers, satisfy them and increase the likelihood of future business, transactional companies can make good use of the 5S tool as a basic framework to manage workplace dynamics.

Six Sigma “intelligence” – the information that helps practitioners pick projects more effectively, achieve results faster and reach long-term success – comes from collecting actionable data through voice-of-the-customer research.

How much can Black Belts save your company? This research benchmarks over 800 company data points and shares the hard and soft savings being achieved around the world.

Organizational Culture – Exclusive iSixSigma Magazine Research

While most Six Sigma project charters address a fairly standard list of issues, two areas critical to the long-term success of projects should be added — how a project might detract from or add to the value a company is providing to its customers.

Effect teamwork does not happen by magic. Becoming a better Six Sigma project team – no matter what the starting point – only takes a little discipline and a lot of practice. Here are some principles help provide the needed structure

Finalists Announced for Prestigious 2006 Six Sigma Excellence Awards

Design for Six Sigma Research — When, where and why companies use DFSS and the financial benefits it delivers

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For many Black Belts, the biggest challenge is not learning the data tools – it is learning the managerial skills needed to run an effective team. And one of the most difficult of skills is dealing with commitment conflicts that team members face.

Cummins Inc. showcased its best quality improvement work of 2004 at the Company’s fourth annual Six Sigma Project Expo from on Tuesday April 5, 2005.

The lack of a robust voice of the customer (VOC) process, no proper training in applying VOC in project selction and evaluation, and VOC systems that focus on voice of the business issues keep many Six Sigma companies from being truly customer-driven.

iSixSigma Research Shows That Strategy, Discipline and Six Sigma Drive Innovation Effectiveness

Many business opportunities stem from seven sources. These opportunities can also be applied to software Six Sigma and can be useful to consider when choosing good Black Belt and Green Belt projects.

It is crucial to have good leadership, the correct team, a solid project charter, and personal and business incentives to be successful in Lean Six Sigma. When all these items are in place, it is possible to run a first-class deployment.

Leaders need to take charge of identifying projects, determining the business case, defining the scope, establishing the goals and estimating the project timeline. This helps to ensure that projects are truly strategically important to the business.

To be successful, Six Sigma programs often need certain catalysts to precipitate change and help ingrain the method in an organization. The 10 catalysts explored here are most important in ensuring that a program takes hold.

Organizations are realizing the importance of measuring which business process models are the most beneficial. One of the best ways to determine how well these models suit the business is a cost-benefit analysis to estimate the return on investment.

Customer complaints, known in the VOC process as reactive data, may be difficult to hear, but they are valuable information for an organization to track. They usually represent many unspoken issues, and can be used to take needed improvement action.