Category: Methodology

As a recently promoted Vice President, Chuck needed to quickly understand what all his people were doing. Chuck, a longtime employee of a major utility company, had been recently promoted to Vice President to take over the leadership of a wide range of different functions than what he had been managing. As a result of […]

Have you ever been on an improvement team that just doesn’t work as well as you expected? Was it because people weren’t trying or was the mix of personalities and perspectives not conducive to working together for a solution? Let’s see how one company handled this problem. Using the Six Thinking Hats helped this company […]

While Motorola had been an industry leader for decades, by the 1970s, many of its products were seen as potentially unreliable by consumers. The company addressed this issue by embarking aggressively on an innovative program of continuous improvement that has come to be known as Six Sigma. How Continuous Improvement Changed Consumer Perception Of Motorola […]

The Six Sigma process report is a Minitab tool that calculates process capability and provides visuals of process performance.

Confirmation is a way to confirm that a process is working as expected. It can be used to validate or invalidate a hypothesis, test a process or product and test the process of testing.

Using GOAL Deployment in support of their Strategic Plan, this company was able to align goals and objectives and achieve impressive organizational improvements  The Company historically used yearly Strategic Planning to lay out its macro goals and initiatives. This was done by each functional area of the company submitting what they believed they wanted to […]

An analytical management tool used to develop a basic outline of core processes and help the analysts consider what may go wrong with each step.

What is Pugh Matrix? When it comes to finding solutions and improvements in business processes, making a final decision can seem impossible. There are always multiple options for dealing with a situation or problems, which can be paralyzing for leadership. Pugh’s Controlled Convergence, also called the Pugh Matrix, is a numerical method for making tough […]

What is a Spaghetti Diagram? A spaghetti diagram is defined as the visual representation of the flow of an activity or process utilized to identify areas that could use improvement. It is unique in that it demonstrates motion work and its associated waste and assists in the quantification of the amount of walking an operator […]

Sometimes you have to break something down into the smallest possible pieces before you can make it right. Process mapping is one of the first major steps when adopting six sigma, so it’s something business leaders should learn to love. Depicting workflow and processes in a visual format sets the stage for defining, understanding and […]

What is Null Hypothesis? Statistical information without context or contrast is meaningless. Anyone looking at a data set can find connections and discover patterns, but they’ll probably end up drawing all kinds of wrong conclusions. That’s why statisticians have to examine the data from two different perspectives and always consider how the information they are […]

What is Critical To Quality? Critical to quality refers to the things necessary for a company to have in place in order to meet the needs of the customer. It is the attribute of a process or service that has a direct impact on its real or perceived quality. The Benefits of Critical To Quality […]

What is Lead Time? Lead time is the amount of time that it takes to get a product or service completed for a customer, from the time of ordering until completion of delivery. A lot of factors can figure into the amount of lead time. Some factors include supplier back-up, other orders that need fulfilling, […]

D-MAGICS is a sub-methodology within Lean Six Sigma for improving processes. It aims to make the DMAIC tool easier to successfully execute by emphasizing the importance of grasping the existence of the problems and realistically sustaining the corrections.

Getting recommendations from others for your Lean Six Sigma training and certification is a good strategy. But given all the variation in available programs, it is a good idea to have a list of criteria to compare your recommendations. Here is a list to get you started. What is the best Lean Six Sigma training […]

Taking Lean Six Sigma training and getting certified will cost you time and money. Is it worth it? Will you earn more money with the additional credential of a Lean Six Sigma belt? Let’s check it out.

If you are being Lean Six Sigma trained and certified by your employer, the cost should not be a concern for you. But what if you must pay for it by yourself? Cost may then be important. Let’s explore the variation in cost for being LSS trained and certified.

Do you like to take classes in a physical classroom or virtually on a computer? This is a significant decision since Lean Six Sigma training and certification can be achieved either way. Let’s examine the plus and minus of each format.

Would you be happy if your doctor received her MD from an unknown and unaccredited medical school? Probably not. What about your CPA or attorney? Again, probably not. For the same reason, your employer wouldn’t be happy with your Lean Six Sigma certification if it was awarded by an unknown organization with a poor reputation […]

There are two steps to earn a martial arts belt. First, you must be trained in the various techniques and then you must demonstrate your skills and knowledge. The same holds true for Lean Six Sigma training and certification. Let’s learn a little more. What is Lean Six Sigma training and certification? In martial arts, […]

When there are too many items on a menu you can get confused by the variety of choices. Getting Lean Six Sigma trained and certified can also be confusing. Let’s discuss some of your options.

Designing an effective and efficient plan to develop new products or services is a complex challenge that requires thorough planning. Applying the methodology of DFSS allows businesses to see improvement in products or services that normally would have been missed in other design strategies.

Limitations define life. Businesses face this reality every day in many different ways. That’s why leaders need to learn how to manage, overcome and capitalize on these constraints.

The concept of quality assurance began in the manufacturing industry and is now standard for most industries.