Don’t Want to Get Your Hands Dirty Collecting Data?

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Lost Tools # 2 Data In this quick fire working environment using a ‘Sore Thumb Approach’ strategy (something hurts so you go fix it quick), we don’t always have time to collect the data. I’ve just taught the Measure phase to a wave of Green Belts and other than a SIPOC IT’S ALL ABOUT COLLECTING […]

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The Decision Point – Transactional Defect Bonanza

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Having now delivered many transactional projects I have noticed common themes repeatedly occurring. These include: IT Systems that have been poorly designed or operated Inadequately thought through policies & procedures Opaque, non-existent or duplicate processes Lack of viable information on process performance But there is one area I would like to focus, decision points. People […]

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Half-Life

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Every morning and every evening I walk to and from work.It can go fromcold rainy days (like today!) to balmy summer evenings. I enjoy the exercise and get to watch the changing of the seasons. For those of you with a statistical bent this is the season to “guess the population distribution”. On my return […]

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Research: The Hard Truth About Soft Skills

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The January/February issue of iSixSigma Magazine is out. Aside from being a fantastic issue in itself, the research feature is one that I particularly enjoyed researching and writing. Thanks to all those who responded to our survey last year we were able to gather solid data from the soft side of Six Sigma. The research […]

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Lean on Me

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We graduated another Lean Six Sigma class last week. Our version of Lean Six Sigma is based on the DMAIC structure and Lean tools that works well in our healthcare organization, and this was our 8th class since October 2006. Just before we handed out the certificates for course completion, the hospital President who took […]

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Voice of the Customer Survey

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iSixSigma Magazine’s latest research survey is underway. This time we are exploring the Voice of the Customer and Six Sigma. With your input we’ll be able to better understand how VOC is integrated into Six Sigma deployments. The results of this survey will be published in the July/Augustissue of iSixSigma Magazine. Please take a few […]

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Six Sigma Seven Year Itch

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Hundreds of companies embarked on their Six Sigma journey in 2000 and 2001. Today, Six Sigma deployments haven’t slowed a bit but instead have expanded and grown and are a driving force in achieving excellence in almost any type of business. And, because of industry experience and forums for sharing, are being implemented with the […]

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New Blog Alert: Today’s Six Sigma

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There’s a new blog in town, one that is sure to make it big. I invite dummies and non-dummies alike to read Today’s Six Sigmaby Craig Gygi. Craig was the lead author of Six Sigma for Dummies as well as the Six Sigma for Dummies Workbook that hit the bookstores in late 2006. When it […]

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Verisimilitude

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I can save you the trouble of reading the blog entry below. I realize you are very busy. Here’s a summary: Communications in the business world rely heavily on PowerPoint-style summaries. At best, summaries omit crucial information and context present in the work being summarized. Without this context, conclusions have to be accepted on faith. […]

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Six Sigma 2008 – Make It Personal

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As another year comes to a close, reflecting on what was accomplished in 2007 is a typical year-end activity. After a quick review, a few smiles and a big sigh about things left undone, it’s time to start on your 2008 list. While you are putting together your ‘list’ of things to do for 2008, […]

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Year-end Six Sigma Jingle

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It’s that time of year again.The year-end stress of closing Six Sigma projects is enough to make any Black Belt sing the blues. But don’t worry, here’s a little song (sung to the tune of Jingle Bells) that will help you get through the holiday rush. Year-end Six Sigma Jingle

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5S in Translation

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5S is one of the foundation concepts of lean. The Japanese originals were: Seiri, Seiton, Seiso, Seiketsu, Shetsuke. (Additional S’s such asSafety or Security are sometimes added.) I did a quick survey on-line to see what variations are out there. Sort – Straighten – Scrub – Standardize – Sustain Separate – Sort – Shine – […]

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Christmas Conundrum

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Here is a take on the Christmas challenge for you, Retrograde Chess. Your aim is to identify the missing piece. This position was reached only through legal chess moves. A word of caution, its tough, it took me a few days to crack and I found coming back to it a regular intervals helped. If […]

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Six Sigma for Leadership Development

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Gail Farnsley is the CIO at Cummins. She is also a Green Belt using her Six Sigma skills tackle a leadership development project she dreamed up. She is hoping to use Six Sigma to identify and develop employees with potential to move into IT management. Specifically, management that reports directly to her. Farnsley has realized […]

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Innovation on Tap

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Innovative solutions are frequently the answer to new or age old problems. But what kind of tools can help you and your team get out-of-the-box? Seems like way back when, we didn’t spend enough time in training talking about innovation in the “Improve” stage. Armed with the 5 S’s, a DOE and some poka-yoke, we’d […]

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Voice of the Customer- Is it Heard in Retail?

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Black Friday came and went and I avoided shopping for a number of reasons, mainly because I couldn’t be stuffed getting up early enough to get a great deal. Besides, knowing my luck, anything on my list would’ve sold out long before I arrived. Unfortunately Christmas has not been the only time I’ve shopped only […]

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Enabling Projects- Enabling Six Sigma Success

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Most Six Sigma speak I’ve heard tries to categorize projects into “hard” vs. “soft” savings. Hard savings projects focus on cutting costs, increasing capacity, etc., while soft savings projects generally deal more with topics where dollar value may not be easily to quantify (e.g. environmental performance, employee morale, etc.). However, there is another type of […]

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Suggest Improvements then Take a Day Off Work

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The U.S. Army Garrison Fort Leavenworth Army post in Kansas is striving to make Lean Six Sigma part of their culture. Part of their project selection process is taking employee suggestions. Suggestions for improvement have been hard to come by since Lean Six Sigma joined the Army. Employees feared improvement would mean downsizing. But thanks […]

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Time – Cost – Quality

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The triple constraints triangle (below) is used to show the tensions a project needs to balance when meeting its objectives. Normally set at the beginning of the project, a scope change in any one dimension will have an effect on at least one other dimension e.g. a reduction in time can increase costs or reduce […]

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Soft Skills and Six Sigma

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DMAIC, DMAVD, DFSS or any other Six Sigma framework is a disciplined data-driven structured methodology that if implemented as required will yield breakthrough levels of improvement in organizations. Having applied Six Sigma and other process methodologies across multiple SBUs at our organization one aspect that is not given much attention in many formal Six Sigma […]

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Six Sigma . . . The Winning Hand

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What started out 20 years ago as a way to reduce variation is now the hottest game in town – Six Sigma. Although it has been reshaped through the years to meet constantly changing business needs, the definition is still the same: “Near perfect performance”. . . and customers still demand it. When first introduced, […]

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Six Sigma Certification Survey

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iSixSigma Magazine is conducting research on Six Sigma certification requirements. With your help we’ll get to the bottom of the certification issues that hover over the industry. While there may be no formal standards, different companies have different methods and requirements for certification of their Green Belts, Black Belts and Master Black Belts. Please take […]

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Cox-Box Calendars Almost Sold Out!

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If you haven’t secured your own 2008 Cox-Box Wall Calendar, it may be too late. Get them now at https://www.isixsigma.com/calendar/

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Eco-efficiency at the server farm

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In his Rough Type blog, Nicholas Carr — contrarian author of the book, Does IT Matter? — comments on Microsoft’s plans to build a data center in Siberia and upcoming completion of the world’s largest data center in Chicago. Construction of these facilities costs hundreds of millions of dollars, and each will hold tends of […]

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