Key Points
- PDSA is a process improvement methodology aimed at continuous iterative improvements.
- PDCA is a process improvement methodology with larger changes in mind.
- Both have their place, with PDSA being more suited for smaller-scale changes.
What is PDSA?
PDSA stands for Plan, Do, Study, and Act. It is a method that is used to test a change that is being implemented or has been implemented. Working through these four steps guides thinking into breaking down a task into sections and then evaluating the result, making improvements, and then further testing it.
Ideas that get tested through a PDSA cycle tend to be small in approach and are meant to be worked through fairly quickly. Often, they are merely used to do tweaks to existing everyday processes and routines. The cycles are short and frequent, with the results of a cycle used to facilitate as well as inform another cycle until a successful, sustainable improvement can be implemented. It is a good tactic to use before resorting to a complete overhaul of a process if a large-scale change is not desirable.
The Benefits of PDSA
Continuous improvement – A goal of continuous learning and improvement is at the epicenter of this method, which should be a goal of any business.
The small scale makes changes easier – The small scale makes it easier and more cost-effective to implement than large-scale changes. The small changes made also carrier a lower risk of disruption to processes or workflow. With fewer resources invested in time, energy, and capital, these small changes made are easier to drop and move on from should they not work out.
Empowers and energizes staff – A benefit of this approach is that it directly involves frontline staff by putting the ability to solve issues into their hands. This can energize staff with proactive involvement.
Encourages a culture of learning, change, and adaptability – Small changes as part of a PDSA cycle foster a work culture of change and learning. It is a gentle way to get a hardened work environment adjusted to making changes for the better.
Standardization – With all projects utilizing PDSA uniformly, drawing comparisons between different projects and ideas becomes much simpler.
Methodical – PDSA is methodical as well as efficient and offers focus and clarity to a project.
Testing before implementation – Since PDSA works by testing before implementation into its model, all ideals can be tweaked and improved over and over until permanent changes to a process are made. This builds confidence that the changes that are finalized are likely to work over the long term.
How To Create A PDSA Worksheet
When creating a PDSA worksheet, you will first want to list the project, the step being taken, and what cycle number this is.
You can create a visual representation of the PDSA process by making a circle and dividing it into four equal sections. ‘Plan’ will be in the upper right section, and ‘Do’ will be in the bottom right. Enter in ‘Study’ and ‘Act’ in the remaining spaces while continuing to list clockwise.
In the ‘Plan’ section, you will write a succinct statement of what you intend to do in this test as well as the outcome you are hoping to achieve. Then, list the steps you will take in the cycle, including test limits and time duration.
In the ‘Do’ section, you will record your observations once you have implemented your plan.
With the ‘Study’ section, you will record your study of the results.
In the ‘Act’ section, you will write your takeaway from the implementation. You will record what was learned, whether the plan worked or not, and what can be addressed in the next cycle if the results are not satisfactory.
What is PDCA?
PDCA was the precursor to the PDSA method. The letters stand for the same things as PDSA, except for ‘C’ instead of ‘S’. The ‘C’ in PDCA stands for ‘Check’.
The Benefits of PDCA
PDCA is a four-step model whose benefits are virtually synonymous with PDSA, aside from benefits associated with the ‘Check’ step. The ‘Check’ step is a benefit to corporate institutions for solving problems within current processes.
How to Calculate PDCA
You would create the same model as with the PDSA, but the strategy is a bit different. With PDCA, during the ‘Plan’ stage, you will focus on a process that needs improving. During the ‘Do’ stage, you will do the process and try to understand what is causing any process variations. At the ‘Check’ stage, you will identify strategies for reducing variations. With the ‘Act’ stage, you will record your findings.
PDSA vs. PDCA: What’s the Difference?
With PDSA, a spotlight is on the need to analyze in the ‘Study’ stage, while with PDCA, the ‘Check’ stage is for measuring improvement and moving on to the next phase.
PDSA vs. PDCA: Who would use A and/or B?
The ‘Study’ stage of PDSA makes it widely used in the healthcare industry, as this stage allows for an in-depth analytical angle. PDCA is used more in the corporate world and manufacturing industry.
Since they have different approaches to process improvement, this leads to different use cases as a whole. PDCA focuses on a rich analysis of the problem and potential solution at hand. PDSA is focused solely on small, continuous improvements over a given period.
Choosing Between PDSA and PDCA: Real-World Scenarios
PDCA is best utilized when an existing process needs to be checked for variations, such as manufacturing. PDSA is an ideal fit for the healthcare industry as its focus on small changes creates only minor disruption to patient care. It can also be a better choice for sectors like manufacturing where processes require a deeper level of analysis than the PDCA model.
Other Useful Tools and Concepts
There are quite a few ways to bolster your business thanks to the resources we’ve gathered. Learning how PDCA differs from DMAIC is key when looking into process improvement. As you can imagine, each is suited for specific use cases.
Additionally, knowing how accuracy and repeatability apply to your production line can save you quite a headache. Our guide covering the subjective is a comprehensive overview of why it matters and how it applies to your metrics.
Summary/Conclusion
The PDSA model is an evolution of the PDCA model, but the PDCA model can still be applied in areas that do not require the in-depth analysis that is part of the PDSA model.