As big as the Army is, the opportunities for improvement abound. However, the tolerance for improvement projects (particularly long drawn out ones) is very low. Anything that takes more than 90 days to complete is considered a waste of time. Or worse you get called an “oxygen thief.”

What I have found is that one of the best ways to overcome this is to leverage projects completed and replicate them as Rapid Improvement Events. People get excited if they know a problem can be fixed in a few days. I feel that it is largely psychological as the real work is in controlling the process not fixing it.

To date, over 1000 BB and GB projects have been completed. This is a huge platform to link problems to solutions and drive towards critical mass.