The best of iSixSigma 2015 features the highlights of this year’s content – as determined by our readers.

An Affinity for Organized Thinking: A Diagram With Many Uses

The humble affinity diagram can organize output from brainstorming, sort out overwhelming observations about a process, and inspire participation from a group.

Process Documentation – A Modern Approach

Traditional process flowcharting covers the sequence of events in a process by including all the exceptions. In a more contemporary approach, flowcharts present the desired flow of the process without those exceptions.

The Five Challenges of Standard Work for Knowledge Workers

There are five challenges to make standard work effective in any organization. If these challenges are appropriately addressed, standard work is easy to deploy and generally well accepted.

Using Control Charts or Pre-control Charts

Many quality professionals have declared that pre-control charts have gone the way of the Dodo bird. Before writing them off, however, learn more about pre-control charts and how they compare to control (or Shewhart) charts.

Using OEE Metrics for All Process Steps

Production time can be consumed by various planned and unplanned activities. Formally detailing these times can yield valuable insight into why so many hours must be consumed to generate a given amount of work.