The best of iSixSigma 2014 features the highlights of this year’s content – as determined by our readers.
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Build a Visual Dashboard in 10 Steps
The Lean Six Sigma team at Ball Corporation began an initiative to develop visual signs on plant floors that would depict the health of the company and point to improvement opportunities. Here are the 10 steps they followed to build the ultimate visual dashboard.
Case Study: Using the 5 Whys to Validate Assumptions
A simple tool, the 5 Whys, helps a business unearth an assumption embedded in its fee collection process. Once the assumption was revealed and tested with data, impressive results ensued.
A Model for Implementing a 5S Program
Despite its simplicity, 5S is more than a checklist. A model of implementation in which the 5S program is integrated with operational processes will yield the best results.
Case Study: Maximizing the Response of Fire Services to Medical Calls
The City of Kawartha Lakes has 21 fire stations covering a large, mostly rural territory. A project was undertaken to assess the number of, and need for, volunteer fire fighters responding to non-life threatening emergency calls.
Heijunka: The Art of Leveling Production
When implemented correctly, heijunka elegantly – and without haste – helps organizations meet demand while reducing wastes in production and interpersonal processes.
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DMAIC Case Study: Improving System Availability
A leading environmental services company used DMAIC to improve the availability of an internal software system. The goal was to reduce system downtime and reduce defect resolution time, thereby increasing return on investment and user satisfaction.
Assess the Maturity of an Organization to Realize Process Improvement Success
To get the biggest bang for its buck and have an effective process improvement implementation, a company needs to be clear on where it is starting from on the quality management maturity scale, and thus where effort should be expended.
Case Study: Using the 5 Whys to Validate Assumptions
A simple tool, the 5 Whys, helps a business unearth an assumption embedded in its fee collection process. Once the assumption was revealed and tested with data, impressive results ensued.
Supplement FMEA with a Risk Priority Matrix for Better Results
In the classic FMEA model, mitigation activities are prioritized based on the calculated risk priority number. But FMEA doesn’t account for interdependent risks, or mitigation actions that can affect multiple risks. Learn a method for overcoming these limitations.
DMAIC Case Study: Accuracy of System-generated Service Routes
In this case study, a leading environmental services company used DMAIC to improve the accuracy of system-generated transportation routes for efficiently reaching its geographically dispersed customers.
