Shari J. Welch

With a robust quality improvement program in its emergency department (ED) since 1998, LDS Hospital in Salt Lake City, Utah, USA, has frequently used the routine analysis of operational data to improve its care for subsets of patients. Initiatives have successfully addressed pediatric patients with fever, acute coronary syndrome patients, endotracheal intubations and pain management, […]

Three years ago many best practices already were in place at LDS Hospital in Salt Lake City, Utah, USA. The hospital was providing bedside registration, advanced triage protocols, point of care testing and real time radiology. A robust and comprehensive continuous quality improvement program had been established and as a result, higher patient satisfaction scores, […]