Richard Penn

Now wait a minute, we already have a Quality Management System and a Quality Manual, I don’t have time for this Total Quality Management fad, right? Think again, this is no fad. With successful deployment and adoption of TQM you can elevate your business to new quality highs and both your customers and employees will reap the benefits.

Delivering quality and value for your company and your customers is a basic building block of business success and growth. With Total Value Management (TVM) we will show you a system that is straightforward to deploy, delivers real and tangible results, locking in value for you and your customers alike.