Mike Carnell

Mike Carnell of CS International discusses how organizations can internalize and incorporate Six Sigma.

Champions have a much larger role in deploying Six Sigma or any other initiative than just removing roadblocks. Champions must be integrated into the business, select projects accurately, adjust the speed of the deployment as necessary, and take responsibility for implementation.

A recent iSixSigma Discussion Forum thread posed the following question: “Have there been any Six Sigma deployments that have failed?” My answer is ambiguous enough to make me sound like a politician. The question immediately begs definition of the term “failure.” My definition of a failure would be anything that does not deliver the Return […]

Breakthrough. It sounds good. It even sounds like something everyone should support. The problem, however, comes when people are asked to define breakthrough. There is almost always a slight pause, or in some cases a long one, that says they are not certain what it means. To understand what breakthrough means and why it is […]

Mike Carnell, Six Sigma Program Manager for BHP Billiton Base Metals, offers his views on Six Sigma as the way we work. He discusses the possibilities and problems of completely institutionalizing Six Sigma in an organization’s processes.