Mary Federico

Chances are you’ve heard of Six Sigma, perhaps in connection with General Electric, the company that made it popular in the 1990s. You may even know that Six Sigma uses statistical techniques to improve processes in both manufacturing and service industries. But did you know there is an important role for Human Resources (HR) in […]

So your Lean Six Sigma initiative is looking good. Training is moving along, project results are coming in, momentum is building. Ah, the sweet smell of success. But before you get too comfortable, here is something for deployment leaders, and others in positions of leadership, to reflect on: Are you doing all you can to […]