Henry Killackey

In a well-managed business that has implemented Six Sigma, the organization’s objectives and strategies and continuous improvement are all closely aligned. Organizational objectives enhance the efficacy and importance of Six Sigma initiatives. And Six Sigma specialists can play an integral role in ensuring the execution of strategy. In many organizations, however, there seems to be […]

Some industry analysts and organizational executives have questioned the effectiveness of the balanced scorecard. The tool, introduced by Robert Kaplan and David Norton in 1992 in an article in the Harvard Business Review, is used to articulate to individual employees the organizational goals and objectives set by management. But some modern critics of the balanced […]

The journey to organizational improvement involves a major investment. Any executive deploying Six Sigma within their organization can describe the plethora of time, effort and money spent in bringing such an initiative to life. There are questions about organizational dynamics to consider: Who will serve as Champions, Master Black Belts, Black Belts and Green Belts? […]