Dushyant Thatte

Within Six Sigma’s change acceleration process, GRPI (goals, roles and responsibilities, process, and interpersonal skills) is a tool for team development. The GRPI model should be used in the following scenarios: When initiating a new team and planning its first steps When a team is not working well and it is not clear why GRPI […]

Within the world of risk management – a common aspect of improvement projects – there is a distinction between response and mitigation. A response is taken in reaction to risk, while mitigation is undertaken proactively. Thus, responses are implemented once risk materializes, and mitigation actions must be planned and implemented before a risk presents itself. […]

In 2010, the finance department of a Fortune 500 company established a quality audit (QA) system for the company’s operations. Toward the end of 2011, the general feeling on the floor was that the QA system was effective and the quality of work in the department was improving. The metrics, however, were not improving. A […]

The model for team organization known as GRPI (goals, roles and responsibilities, process, and interpersonal skills) began in the field of social science and has since been adopted into Six Sigma’s change acceleration process (CAP) tool kit. Let’s start our discussion of GRPI by establishing the context around CAP. Change Acceleration – The Roots of […]

To facilitate the development of its employees and better respond to the changing business environment, one department of a large financial-services company decided to revamp its existing performance management system through a Six Sigma project. A pre-project analysis revealed that a complete redesign of the system was required. As incremental improvement in the existing system […]

The Six Sigma world is filled with stories reiterating the importance of leadership focus when implementing Lean Six Sigma. However, the continuous improvement landscape is also littered with examples of Lean Six Sigma programs that were implemented in full force to start with and then were slowly abandoned after they had spread to other departments […]

In another article published by iSixSigma, I proposed that implementing an integrated approach of Lean Six Sigma and theory of constraints (TOC) can lead to greater success for an organization than the use of an independent Lean Six Sigma approach. Since that article was published, I have received multiple queries about how to apply this […]

From time to time, Belts may meet people who strongly oppose the implementation of Lean Six Sigma. These people may have had bad experiences, such as failed projects or losses on investment, which planted seeds of doubt regarding the usability of the Lean Six Sigma framework. But when projects or deployments fail, is it really […]