Ken Feldman

The strategy of continuously improving your organizational processes by setting your goals, identifying deviations from those goals, and then taking appropriate actions to adjust your processes to close the gaps.

Tests that do not require a specific distribution to be valid.

The difference between the first and third quartiles.

A frequency plot is a graphical representation of the distribution of continuous data based on how often a particular value occurs.

A term used to describe CEO, CFO, COO, CIO, and other senior executives within an organization.

A statistical tool for describing a causal relationship between variables using controlled experiments.

Quantitative data represents values and numbers which can be measured or counted and used in mathematical operations such as addition, subtraction, multiplication, or division.

The 5Z process uses the Genba (Gemba) Kanri principles to maintain, evaluate, promote, and improve control of your process.

This major beverage manufacturer was spending millions of dollars per year to replace recyclable plastic shells to transport 2-liter bottles from the plant to their customers. Where did all the plastic shells go? Let’s find out. The process of retrieving delivered plastic shells from the customer should have been easy, but apparently it wasn’t. The […]

Process management is a structured process for assuring that all your processes are aligned to ensure you can attain the organization’s strategic goals.

As a recently promoted Vice President, Chuck needed to quickly understand what all his people were doing. Chuck, a longtime employee of a major utility company, had been recently promoted to Vice President to take over the leadership of a wide range of different functions than what he had been managing. As a result of […]

Have you ever been on an improvement team that just doesn’t work as well as you expected? Was it because people weren’t trying or was the mix of personalities and perspectives not conducive to working together for a solution? Let’s see how one company handled this problem. Using the Six Thinking Hats helped this company […]

Strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does, and why it does it, with a focus on the future.

DPMO, Sigma Level and Cpk are three metrics you can use to measure how well your process is performing.

Mura is a Japanese word meaning unevenness, non-uniformity, and irregularity.

An alias indicates that you’ve changed two or more things at the same time in the same way. Aliasing is a synonym for confounding.

Using GOAL Deployment in support of their Strategic Plan, this company was able to align goals and objectives and achieve impressive organizational improvements  The Company historically used yearly Strategic Planning to lay out its macro goals and initiatives. This was done by each functional area of the company submitting what they believed they wanted to […]

Systems thinking is based upon the concept that all systems are composed of interconnected parts. These connections and interrelationships cause behavior of one part to impact another.

The Poisson distribution is a discrete probability distribution that provides the probability of a given number of events occurring in a specified interval of time or space.

Inferential statistics consists of several statistical tools that will allow you to make an inference about the population from sample data.

Capability is the ability of your process or product to meet expectations of your customers or any internal organizational expectations, goals or targets.

Benchmarking is comparing what you do to how other organizations do it.

In statistics, variation is a measure of the dispersion or spread of your process data.

SMED or Single Minute Exchange of Dies is a process for reducing changeover time.