Brian Costello

Hi Blogosphere, I’ve recently taken a big decision. It’s important to know that it is totally the right decision but it was also a big decision. You know when you make a decision sometimes you agonise over it and, as BBs, we often spend weeks gathering data to ensure we’ve absolutely, statistically verified that the […]

From a building in the centre of Glasgow a team continues to grow, spread and populate one of the world’s largest financial institutions. The team is ours, the mission (which we duly accepted) was to change the way things were done, to build and prepare for growth and to change an embedded culture of ‘that’s […]

There are many myths about what happened to that gumball machine. Some say it was sold to another store where it continued to stay on all day and all night and the problem was never fixed and gumballs were sometimes found in dusty corners. And others tell stories of a tool shop opening in the […]

Let me tell you a bit of a story and once you’ve finished reading it now I want you to forget all about it until the right time comes to remember you read it all. There was once a couple who owned a store. The store was in a small village just east of here […]

I signed off on Measure & Analyse last week which, in the way only a leadership /tollgate review can, lifted the pressure involved in gathering all that data and instantaneously dumped the pressure of delivery onto the team. This project presented such clear problems we’ve been able to go almost straight to delivery. As you […]

Hi, Not one of my usual insightful articles on the world of Six Sigma today (!) more of a request for your assitance, guidance and input. I’ve recently taken the job of restructuring the electronic folder structure for our rapidly exanding team and ensuring it is tidy, functional and usable by everyone. As with all […]

Our company has put a recent focus on ‘away days’ for its senior teams. You know the sort of thing. The whole team ups and goes off into the wilds with threats of being left in the middle of nowhere with a tin of soup, a pencil and an elastic band. Living in Scotland we […]

When Jack and the lads (and ladies I’m sure) started putting together Six Sigma they got together in many rooms over many months and slowly designed an effective and data based project management and process control structure. For many years now it has worked effectively in businesses across the globe from manufacturing to finance and […]

So here I am in the iSixSigma blogosphere. Let me tell you, it’s big in here! Thanks for dropping in, by the way. Much appreciated. An important note before we get going – If you’re looking for lengthy articles on the merits of DoE or my hypothesis on topics such as Lean Vs Six Sigma […]