Andreas Kleinert

Here is how to become a Master Black Belt: Attend a one-week training course and earn a certification from a European institute. The institute claims on the web to be officially approved and the course is for open enrollment. To most Six Sigma practitioners this does not make a lot of sense, but it raises […]

When to involve suppliers in a Six Sigma initiative is a topic that comes up in every organization that has made the commitment to improve. “We are only as good as our suppliers.” This statement by Göran Lande, quality manager at Sony Ericcson, at a recent Six Sigma conference, sums up the situation. It is […]

“Why bother about process improvement? Let’s do it right the first time. We don’t need process improvement. We have to implement DFSS!” This is a common theme from engineering people in Six Sigma deployments. A common response from practitioners is that DMAIC should be implemented first; experience with the methodology should come before the introduction […]