iSixSigma Staff

Business metrics are metrics that are quantifiable and utilized to assess the performance or status of a business function.

A U chart is one of four quality control charts that engineers use to track variation in a manufacturing process.

Mean Time Between Failure is a basic metric that describes the frequency of problems in physical equipment or systems that disrupt production uptime.

The Box-Cox transformation can be used for converting the data to a normal distribution, which then allows the process capability to be easily determined.

An operation cost target is the maximum expenditure allowed for all costs that are associated with a project, including overhead, materials, labor, outsourcing, and other costs.

While Motorola had been an industry leader for decades, by the 1970s, many of its products were seen as potentially unreliable by consumers. The company addressed this issue by embarking aggressively on an innovative program of continuous improvement that has come to be known as Six Sigma. How Continuous Improvement Changed Consumer Perception Of Motorola […]

An established framework for the ongoing improvement of software development and implementation practices.

Subject matter refers to all things related to your company’s products, services, or customers.

FMEA stands for Failure Mode Effects Analysis and allows you to think through all of the possible ways something can go wrong, then find ways to mitigate those risks, so that your project is more likely to succeed.

Process maturity is a concept used by the Lean Six Sigma (LSS) methodology to evaluate and optimize business processes.

The Six Sigma process report is a Minitab tool that calculates process capability and provides visuals of process performance.

First in Still Here (FISH) is a term that refers to very slow-moving inventory.

The process where planning, testing, and reporting occur in the design or prototype stage in the development of a product.

RONA is one bottom-line measurement showing performance relative to strategic goals and objectives.

Confirmation is a way to confirm that a process is working as expected. It can be used to validate or invalidate a hypothesis, test a process or product and test the process of testing.

The Keep it Simple and Specific principal is based on the idea that most systems work at their best if they are kept simple as opposed to being made complicated.

Businesses should have clear expectations from every procedure, activity and task that happens in their workplace. These expectations can be formalized as process design requirements, which describe the minimum acceptable results from a particular process. Overview: What are process design requirements? Active business managers don’t just let things unfold and develop on their own. Control […]

A covariate is a continuous variable that affects a process that is not the direct target of the study. Excluding known covariates from an investigation can lead to skewed or biased results, which can reduce the value of the analysis or even render it worthless for its intended purpose. Accounting for known covariates is crucial […]

An analytical management tool used to develop a basic outline of core processes and help the analysts consider what may go wrong with each step.

Fits are another term for fitted values. A fitted value is a prediction in a statistical model of a mean response value.

For every action we take, there is an effect. Some actions may have only one or a few effects, while others can have a multitude. Having an understanding of the effects of actions, as well as what exactly causes them, helps us be mindful of which actions to take.

Knowing when your methods are not the most efficient is an important realization to have. Being willing to improve upon your processes and make them more efficient can be a deciding factor on whether your business is going to survive and thrive. Manufacturers may begin with processes that utilize a more Datsu Chaku method, but should always be working towards a more Chaku Chaku-focused mode of operations.

What is Pugh Matrix? When it comes to finding solutions and improvements in business processes, making a final decision can seem impossible. There are always multiple options for dealing with a situation or problems, which can be paralyzing for leadership. Pugh’s Controlled Convergence, also called the Pugh Matrix, is a numerical method for making tough […]

A collection of educational and research material that outlines a systemic model for companies delivering IT services.