SBTI Announces Three New Products

San Marcos, Texas – February 12, 2004 – In an interview today with Joe Ficalora, Vice President of Technology, three new services were announced for small to mid-sized companies with urgent business or enterprise wide problems requiring the appropriate Process Improvement Methodology™ (PIM™) roadmap. Mr. Ficalora said “SBTI’s proven track record for helping our corporate clients reach their financial, business, and Process Improvement goals is now being offered to smaller companies whose needs are as great but whose resources aren’t.”

“We are calling the new programs Master Black Belts On Call, Black Belts on Call, and Lean Experts on Call. These experts will offer Lean resources, Six Sigma support, and most importantly, substantial years of hands on industry experience. These highly qualified experts are paired with the exact needs of our clients in order to have a short term, valuable impact.

Our Lean Experts are adept at helping companies quickly identify areas of waste, design a Lean implementation plan and launch Kaizen activities that transfer the methodologies, all while coordinating with the site steering teams to assure sustainable gains. Past clients have literally avoided financial disaster through our interventions.

SBTI’s Six Sigma experts provide clients with the tools necessary to implement immediate and long-term solutions using the Six Sigma PIM™ roadmap. We are staying true to the DMAIC process and teaching core competencies that will stand these clients in good stead as they continue to grow and compete in today’s increasingly fast paced marketplace.”

Mr. Ficalora outlined what you can expect from these industry experts:

Master Black Belts on Call
Expect 15+ years of experience
Experience in Operations, Design, Business Processes and/or Marketing
Consulting MBB will be matched to the specific need of client
Wide range of Black Belt projects
Instruction & Coaching of the PMI™
Consulting MBB will lead one or more teams for our clients at their location
MBB will work with the client to establish Charters at the outset of assignment
Consulting MBB will receive assistance from a client or SBTI GB or BB
Charters will detail the scope of the projects
Charters will include objectives & team members MBB will coach
Expected savings will be developed early in the consulting assignment
MBB will support each team to meet or exceed financial goals

Black Belts on Call
Expect 10+ years of experience
Experience augmented by people skills
Experience augmented by statistical process knowledge
Consulting BB will be matched to the specific needs of client
Consulting BB will have experience in leading teams using PMI™
Client will work with SBTI to establish a charter at the outset of assignment
Charter will detail the scope of the project & include objectives & members
Expected savings will be determined early in the process
The Consulting BB will lead the team to meet or exceed these results

Lean Experts on Call
Expect implementation experts who have deployed “strategy to reality”
Expect experts who have guided clients to multi-million dollar bottom-line results
Expect expertise ranging from plant rationalization to 5S implementation
Expect challenging Trainers of Lean Leader™ candidates
Expect experts capable of networking Lean benefits across multiple sites
Expect experts able to imbed Lean culture for guaranteed sustainability
Expect experienced users of SBTI’s Benefits Tracking System
Expect experts able to drive accountable, results oriented change
Expect proven transition experts focused on assuring process owner success
Client will work with SBTI to establish a charter at the outset of assignment
Charter will detail the scope of the project & include objectives & members
Expected savings will be determined early in the process
The Lean expert will lead the team to meet or exceed these results

For more information or to schedule a meeting with a Master Black Belt, Black Belt or Lean Expert, please call our toll free number, 888/752-7070 and speak with Jesse Ferguson. You may also visit our website, www.sbtionline.com for more information or send an e-mail to [email protected]. We look forward to speaking with you soon.

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