I had a very nice phone call today, from a colleague who had chatted with me earlier about a current project. She called to say thanks for allowing her to bounce ideas around, which helped her clarify some things about herapproach to the process.

Naturally I felt good to receive this feedback, and it made me think about my many associates who are in the process improvement community with me. Sometimes it feels like skiing downhill, but sometimes it feels like I’m trying to go uphill without the ski lift. It’s during the tough times that I really rely on my fellow improvers to help me see a clear direction.

My colleague said that she had felt lost in the trees and confused about the path out of the forest. I know I’ve felt like that sometimes too, and I told her that I’d probably be calling her soon so she could return the favor!

And, it reminded me to say a heartfelt “thanks” to the many people who have helped me to see more clearly when my own path seemed confused.

And also to say a sincere “thank you” to those of you who have read, and contributed to, this blog over the past three years. It’s hard to believe that this will be my 100th post, which milestone I would not have reached without your continuing support and responses! I hope that you will keep on giving me your feedback – your conversations have been spirited, inspiring, generous, truthful, and above all educational!

With thanks for your time, your sharing of feedbackwith the iSixSigma blogosphere, and your efforts on behalf of your customers,

Sue K.